Last updated: October 2025
This privacy and cookie statement explains how HSE-shop, a brand of Norsonic Benelux BV, handles personal data and cookies via our websites www.hse-shop.be, www.hse-shop.fr en www.hse-shop.eu.
We attach great importance to the protection of your privacy and only process data in accordance with the General Data Protection Regulation (GDPR).
Privacy policy
1. Data controller
Norsonic Benelux BV
Kerkhovenstraat 2
3461 Bekkevoort
Belgium
info@hse-shop.eu
BE0891.220.756
2. The personal data we collect
We only process the data that you provide to us when using our webshop or contact forms.
This includes, among other things:
- Name and surname
- Company name
- Email address
- Phone number
- Billing and shipping address
- VAT number
- Order and payment details
- Message content via the contact form
We focus exclusively on professional customers (B2B), but some data may still contain personal information (such as names or business email addresses).
3. Purposes and legal basis of the processing
We only use your data for the following purposes::
Goal | Legal basis |
Processing of orders and deliveries | Execution of an agreement |
Preparation of quotations and answering questions | Legitimate interest / pre-contractual measure |
Invoicing and legal accounting | Legal obligation |
Customer management and after-sales service | Legitimate interest |
Technical operation of the website (functional cookies) | Legitimate interest |
We do not use tracking or marketing cookies and do not carry out automated decision-making or profiling.
4. Sharing data with third parties
We only share your personal data with trusted partners who are necessary for the execution of our services:
- Mollie – payment processing
- Shipping service(s) – delivery of orders
- Accounting system – statutory administration
- Odoo – management of webshop and customer database
- Hostingprovider – secure storage of website and data
Processing agreements that comply with the GDPR have been concluded with all these parties.
5. Retention periods
We do not store your data longer than necessary for the purpose for which it was collected:
- Order and invoice data: 7 years (legal retention period for accounting)
- Contact form and quotation requests: maximum 1 year after processing
- Customer accounts: as long as you are a customer or until your request to be deleted
6. Securing your data
We take appropriate technical and organizational measures to protect your personal data, including:
- secure (SSL) connections,,
- limited access rights,
- secure storage within the European Union.
7. Your rights
You always have the right to:
- to view your personal data,
- to have them corrected or removed,
- to object to processing,
- or receive a copy of your data.
You can exercise these rights via info@hse-shop.eu. We will respond to your request within one month.
If you are not satisfied with our response, you can lodge a complaint with the Data Protection Authority (GBA): www.gegevensbeschermingsautoriteit.be
Cookie policy
Our website only uses functional and strictly necessary cookies.
These cookies ensure that the website works correctly – for example, to keep products in your shopping cart or to display the correct language. We do not use tracking or marketing cookies and do not share cookie data with third parties..
You can manage or delete cookies through your browser settings, but some features of the site may not work as well.
For more information about how we handle personal data, please consult our privacy statement above.
Changes
This privacy and cookie statement may be updated if our services or legal obligations change.
The most recent version is always available on our websites..
The most recent version is always available on our websites..
Contact us
Do you have any questions about this statement or your personal data?
Please feel free to contact us at info@hse-shop.eu.
Please feel free to contact us at info@hse-shop.eu.